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Terms and Conditions

 

By accessing or purchasing from TI NAY Hot Sauce (“we,” “us,” or “our”), you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. USE OF OUR WEBSITE

By using this website, you confirm that:

  • You are at least 18 years old or have parental/guardian permission.
     
  • You will use this site for lawful purposes only.
     
  • You will not misuse or interfere with the website’s functionality or security.
     

2. PRODUCT INFORMATION

TI NAY Hot Sauce products are food items made in small batches.

  • Product descriptions, images, and pricing are provided as accurately as possible.
     
  • Slight variations in color, texture, or heat level may occur due to natural ingredients.
     
  • We reserve the right to update product descriptions, pricing, or availability at any time without notice.
     

3. FOOD SAFETY & ALLERGEN NOTICE

Our hot sauces are food products and are consumed at the customer’s discretion.

  • Please review ingredient lists carefully before consuming.
     
  • TI NAY Hot Sauce is not responsible for allergic reactions or adverse effects caused by ingredients.
     
  • If you have food sensitivities or medical conditions, consult a healthcare professional before consumption.
     

4. ORDERS & PAYMENT

  • All prices are listed in USD.
     
  • Payment must be received in full before orders are processed.
     
  • We reserve the right to refuse or cancel orders due to suspected fraud, incorrect pricing, or inventory limitations.
     

5. SHIPPING

  • Orders are typically processed within 2–3 business days.
     
  • Shipping times may vary based on location and carrier.
     
  • TI NAY Hot Sauce is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.
     

6. RETURNS & REFUNDS

Due to food safety regulations:

  • All sales are final unless the product arrives damaged or incorrect.
     
  • Opened or used products are not eligible for return or refund.
     
  • Claims for damaged or incorrect items must be submitted within 48 hours of delivery with photos and order details.
     

Please refer to our Refund & Return Policy for full details.

7. GIFT SETS

Luxury gift sets are final sale once opened.
If a gift set arrives damaged, the same damage policy applies.


 

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • TI NAY Hot Sauce is not liable for indirect, incidental, or consequential damages related to product use or website access.
     
  • Our total liability shall not exceed the purchase price of the product ordered.
     

9. HEALTH DISCLAIMER

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Statements regarding digestion or health benefits are for informational purposes only and have not been evaluated by the FDA.

10. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.
We do not sell or share customer data beyond what is necessary to process orders and comply with the law.

11. CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this website.

12. GOVERNING LAW

These Terms & Conditions are governed by the laws of the United States and the state in which TI NAY Hot Sauce operates.

13. CONTACT INFORMATION

If you have questions about these Terms & Conditions, please contact us at:

📧 info@tinayhotsauce.com


Short Checkout Disclaimer:

By completing your purchase, you agree to our Terms & Conditions and acknowledge that all food sales are final unless damaged or incorrect.

Return and Refund Policy

 

FOOD SAFETY POLICY (IMPORTANT)

Because hot sauce is a perishable food item, we do not accept returns or exchanges on opened products.

This policy exists to protect the health and safety of our customers.

 

 

Terms & Conditions

Effective Date: 10/1/2025


By accessing or using the Ti Nay Hot Sauce website, you agree to the following terms and conditions.

Use of Website

This website is intended for customers who wish to learn about or purchase Ti Nay Hot Sauce products.

You agree not to use the website for any unlawful purposes or activities that may harm the website or its users.

Product Information

We strive to ensure that all product descriptions, pricing, and information are accurate. However, we reserve the right to correct any errors and update product details at any time.

Orders

When you place an order, you agree to provide accurate and complete information. Orders may be canceled if fraudulent activity is suspected.

Intellectual Property

All content on this website, including logos, images, designs, and product names, are the property of Ti Nay Hot Sauce and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Ti Nay Hot Sauce is not liable for any damages arising from the use of this website or the consumption of our products beyond the purchase price of the product.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Shipping Policy

Thank you for supporting Ti Nay Hot Sauce!

We strive to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed within 2–3 business days after payment is received.

During high-demand periods or promotional events, processing times may take slightly longer.

Shipping Time

Shipping times vary depending on location but typically take:

• 3–7 business days within the United States

Shipping Carriers

Orders may be shipped using trusted carriers such as:

• USPS
• UPS
• FedEx

Tracking information will be provided once your order has been shipped.

Shipping Address

Please ensure that your shipping address is correct when placing your order. Ti Nay Hot Sauce is not responsible for packages shipped to incorrectly entered addresses.

Refund Policy

We want you to love your Ti Nay Hot Sauce experience.

Because our products are food items, all sales are generally final.

However, if you receive:

• A damaged product
• An incorrect order
• A defective item

Please contact us within 48 hours of receiving your order.

Include:

• Your order number
• Photos of the issue
• A brief description

We will review the request and may offer a replacement or refund when appropriate.

Contact Us

For any questions or support requests, please contact:

Ti Nay Hot Sauce
Email: orders@tinayhotsauce.com

Copyright © 2026 TI NAY HOT SAUCE - All Rights Reserved.

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